Terms and conditions

Terms of Use Agreement


Marfy S.r.l. sells online fashion sewing patterns and catalogs on its website MARFY.IT. The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to MARFY.IT indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by MARFY.IT. MARFY.IT reserves the right to make changes to this site and these terms and conditions at any time.
 By ordering or registering on Marfy.it you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting us and we will remove you from marketing communications. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management.

Order Acceptance Policy


Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Marfy.it reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order.

Payment


You can pay for your purchases by Cash on delivery where available, PayPal or Credit Card. By choosing the PayPal payment method the customer can pay directly through his PayPal account.
 Orders are invoiced in Euro and reflect the Euro prices published on our website.
 The amount that will be charged to your credit card or your PayPal account may vary as it is based on fluctuating exchange rates and bank charges.

Pricing

Product prices include VAT. Prices may change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total.

Invoices

Marfy S.r.l. can provide invoice under specific request by the customer when placing the order providing the VAT number.

Liability

Marfy.it is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Shipping and Delivery


The delivery of all our products is done via mail or courier.
 Products purchased on the website are shipped within 1 to 2 working days from order. If not in stock, please add one weeks, in any case you will be notified.
 The delivery times provided by Marfy.it are estimates only. Marfy.it will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available.

Order status


You can receive information on the status of your order by sending an e-mail to [email protected]. The e-mail must indicate the name and surname with which the order was placed plus order number.

Refunds & Returns


Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within seven (7) working days from the date on which you received them from Marfy S.r.l. Returned items must be shipped back to Marfy S.r.l. within seven (7) working days from the date the package was delivered to you. Returns must be in as new condition unless faulty. If you want to return your items, please first contact us via e-mail.
 If in any circumstance you pay for return shipping Marfy.it will not reimburse postage costs. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. Marfy.it will not pay to return these items to you. Some International payments or refunds may be processed in your local currency and your bank may charge conversion fees for these transactions. These rates and fees are out of our control and we accept no responsibility for any loss caused as a result.

Change of Address


The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only make until the order begins processing. Marfy.it takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated. If you need to update your address before placing a new order, you can do so by logging into your account.

International Customs Charges


Some orders may incur a customs or import duty charge. Marfy.it does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Marfy.it won’t pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Marfy.it will not be held responsible for any loss of funds as a result of this occurrence.

Order Cancellations


If notified before goods have been dispatched, Marfy.it can accommodate order cancellations. If items have been shipped, Marfy.it reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Disclaimer

Marfy.it publishes information on its site in order to provide a service to its customers. However, declines all responsibility for the possibility of any technical or factual inaccuracies and / or typographical errors for which it is expected, as a result of an alert, immediate correction.
 Marfy.it also reserves the right to make corrections and changes to the site without giving prior notice.
 Marfy.it offers no guarantee that the information published on its website complies with the laws of the jurisdiction of the country of residence of the Customer.
 Marfy.it disclaims any responsibility for any problems, damages or risks that the user may encounter while using the site.
 Marfy.it guarantees that its Marfy.it site is protected according to international standards set for the Internet. If used correctly, the User is protected from the risk of viruses.
 Marfy.it disclaims any responsibility for any malfunctions related to the deactivation of cookies in the user's browser.
 Marfy.it reserves the right to correct / revise the terms and conditions contained in this legal notice, by updating it, whenever Marfy.it deems it appropriate, without any obligation to give prior notice. The user is required to comply with the terms contained in this legal notice, periodically checking for updates, changes and corrections.

Copyright and Trademark Notice


This site is owned and operated by Marfy S.r.l. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Marfy S.r.l. All software used on the site is the sole property of Marfy S.r.l. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Marfy S.r.l. prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Privacy


Before uploading or providing any personal data to this Website please read carefully our Privacy Policy; by uploading or providing any personal data to the Website you agree to be bound by our Privacy Policy.

Governing Law


These Terms of Use and any non-contractual obligations arising out of or in relation to the Terms of Use shall be governed by and will be interpreted in accordance with the laws of Italy (without regard to its conflict of law provisions), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms of Use or any non-contractual obligations arising out of or relating to the Terms of Use shall be submitted to the exclusive jurisdiction of Italian courts.

Marfy S.r.l.

Via Borgo Punta 74/a

44123 Ferrara - Italy

REA number FE - 121908

VAT number: 00568460380